More and more organizations are embracing the digital transformation journey by combining business mobility initiatives and digital workspace technologies to drive innovation and create competitive value.
This shift toward the digital workspace and a continued focus on enhancing productivity have far-reaching implications for how business applications are built and how businesses engage with customers, connect to their partners, and empower employees. Business mobility initiatives, such as reengineering processes for a mobile-first environment, and digital workspace technologies—including desktop architecture that provides frictionless and secure access to apps, resources, and data—play a critical role in unleashing value and opportunities.
VMware Survey and Report
VMware is committed to helping customers on their digital transformation journey, providing the solutions and support to help them reimagine their business processes and invigorate how they compete in the market. Last year VMware initiated a worldwide survey, VMware State of Business Mobility Report, to gauge how far businesses had come on that journey and identify the obstacles in their path.
VMware repeated the survey in July 2016 with 1,263 organizations around the globe to take a closer look at the progress of organizations as they transition from the client-server era to the mobile cloud, and realize the benefits of business mobility and digital workspace technologies.
Explore key findings from the 2016 State of Digital Workspace Report.
The Digital Transformation Journey Continues
In 2015, VMware found that while many businesses hadn’t achieved full business mobility, a shift was imminent. Progress was slowed by some very real challenges, particularly around security and the complexity of managing multiple initiatives, but companies were motivated to press on by the substantial business value of the transformation.
This year’s findings indicate that the landscape has improved on several fronts. Eighty percent of businesses from every industrial sector and every region identify as a digital enterprise, where digital workspace and business mobility technology innovations are critical to effectively compete in the market. Executives recognize the tremendous value in the transformation, and they see business mobility and digital workspace technologies as critical to their journey.
For instance, 62 percent of organizations have successfully reengineered a core business process for mobility, or are in the process of doing so, up from 56 percent last year. The breadth of those initiatives has also increased, with about a third of respondents reporting at least one of 14 ongoing initiatives that include shifting to new desktop architecture, developing new customer-facing applications, or defining new user profiles with needed applications.
Strengthening Defenses in the Mobile-Cloud Era
Businesses still face challenges, of course, particularly around security and managing multiple initiatives. However, the barriers are perceived to be somewhat lower than indicated last year.
Security remains the top concern for 49 percent of all respondents, and a staggering 64 percent of healthcare organizations say that security inhibits the development of BYOD/CYOD programs. However, the survey also revealed that businesses are meeting the security challenge by increasingly focusing on digital workspace technology that includes vital access and identity management solutions while also simplifying and streamlining access to apps, data, and resources.
ROI and Business Impact Provide the Motivation
As noted in 2015, companies are motivated to find solutions to business mobility and digital workspace challenges by the size of the prize. The 2016 survey revealed that companies that successfully executed business mobility initiatives saw 200 percent gains in ROI compared to 100 percent for those that did not execute. Most notably, respondents with 10 or more successfully implemented business mobility initiatives outperformed those with fewer initiatives by bringing new revenue streams online faster; reducing times to develop, test, and deliver applications; and cutting the number of security and compliance incidents.
The strategic improvements, together with ROI gains, provide businesses with the impetus they need to plan and execute initiatives and deploy the technologies that will move them closer to realizing all the benefits of digital transformation. Organizations that fail to embrace business mobility and digital workspaces are demonstrably falling behind when it comes to business, operational, and financial benefits.
Look for more insights from the report on Radius over the next several weeks, including an examination of the challenging issue of identity and access management, and a closer look at two industries, financial services and healthcare. This series will culminate with a deeper dive into the benefits of business mobility initiatives and the digital workspace, and exactly what drives those gains.
Explore the results of the survey in the infographic below, and download the full State of the Digital Workspace Report 2016.