Customers demand more from financial services these days, especially now that software-based financial technology providers offer digital alternatives. They are becoming decreasingly engaged with their primary bank. So to boost engagement, banks must give customers what they want: digital interaction. However, banking IT investment for customer experience lags far behind.
Moreover, financial services employees want to work digitally anytime, anywhere, and on any device. But financial institutions are encountering barriers, such as security and compliance issues with mobile deployments, to fully adopting and implementing business mobility.
Digital disruption is forcing banks and other financial service companies toward new ways of delivering data and apps to customers and employees. Many financial institutions are turning to the secure digital workspace as a solution. A secure digital workspace enables them to adapt to always-on consumers, empower employees with secure mobility, and transform financial services.
Learn more in the infographic below.
Article source: https://www.vmware.com/ciovantage/article/banking-on-digital-transformation